PHLA SUPPORT BOT

This is a moderation bot built around staff workflows: applications, role assignment and per-role command permissions. Members interact with it mostly through a staff application flow. A staff member runs the staff command against an applicant, marks the application accepted or denied, and adds an optional note. The bot then posts a custom embedded message that mentions the applicant and congratulates them on acceptance. Staff can set up and customise that message from inside the server rather than editing anything outside it.

Role management is handled with a role command that grants a specific role to a user. Access to that command is itself controlled by permissions: you can decide that only holders of a particular role may use it, so role granting stays with the people you trust. The same permission editing applies per role, letting you choose which roles can use which commands. The bot also supports a settable prefix, so commands can be run with a short prefix instead of a slash if you prefer.

Job and team roles such as staff, law enforcement, fire and content teams can be added or removed as options, and the whole configuration is managed through commands in the server, so more roles and commands can be added later. A poll command lets staff post polls for the community.